About: a short story of my life

RESUME


PROFILE
EDUCATION
SKILLS SUMMARY

PROFESSIONAL EXPERIENCE

SEO and Social Media
Web Development
Multitier Technical Support
Mobile Application Development

EMPLOYMENT HISTORY

PROFILE


  • More than 15 years of professional experience in the field of IT, having worked in different areas such as Website Design and Development, Multi-tiered Technical Support and Mobile Application Development.
  • Multilingual: bilingual in French and English with Spanish as mother tongue. German, European Level B2.1. You will find me as a person who quickly adapts to new professional challenges, methodical and highly skilled to work in multicultural environments. I always successfully reach objectives.
  • Start up experience: OutGoing Language Experiences, Talleres Top and Teleca Solutions.

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EDUCATION


2014 Master’s Degree in Social Media, Community Management & Online Marketing.
Universidad Complutense de Madrid – Madrid, Spain
October 2013 – September 2014

 

1997 Bachelor of Science. Computer Science.
Université du Québec A Montreal (UQAM)

 

1991 Diplôme d’études collégiales (DEC) (pre-university)
Sciences de la Santé (Health Sciences)
Cégep du Vieux Montréal – Montreal, Canada

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SKILLS SUMMARY


  • Joomla & WordPress
  • Apache Tomcat
  • Link Building
  • Google: Analytics, Webmaster
    Tools
  • Competitive Analysis
  • Technical Support
  • Copywriting
  • Javascript, JSP, XML, HTML, ASP.NET
  • PostgeSQL, MySQL, & MS SQL Server
  • Georeferencing
  • C, C++, C#, Java, Visual Basic, Windows Mobile
  • Oracle / Oracle Spatial

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SEO and Social Media

  • Social Media Coordinator at OutGoing Language Experiences. In charge of the company’s global Social Media strategy. On-page and off-page SEO, coordination and supervision of the blog team, keyword research, link building and competitor’s analysis. Content translation: English ↔ Spanish ↔ French. Google Webmaster Tools and Google Analytics, Google Keyword Planner, Propietary CMS, Tweetdeck, Hootsuite, Facebook Insights, Twitter Analytics, Pinterest Analytics, Hotjar.

  • SEO Analyst and Community Manager for Talleres Top. On-page and off-page SEO strategies. Responsible for the company ́s content management throughout all Social Media channels: Pinterest, Twitter, Facebook, Google+ and LinkedIn. Editor of classic car articles for the company’s blog. Keyword research, link luilding and Competitive Analysis. Screaming Frog, Google: Webmaster Tools, Analytics, Keyword Planner, Alerts, Visual SEO, Deep Crawl, SEMrush, Hootsuite, HTML, WordPress, Feedly, A/B Testing.

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Web Development


  • Consultant at the Ministerio de Industria, Turismo y Comercio, Secretaría de Estado de Telecomunicaciones y para la Sociedad de la Información. Design and implementation of intranets under ASP .NET 4.0 and Web Forms. Java, JSP, HTTP, Dojo, Eclipse, Tomcat, Struts, Ibatis, Spring Framework, Oracle, MS SQL Server, XML, Birt reporting, Visual Basic 6, Visual Studio.
  • Development of the “Tonos de Espera” ringtone administration interface for Orange: a series of Web Services that allow third party companies to manage ringtones through the Orange Comverse System. Orange clients can then configure their phones with selected ringback tones. Web Services, Apache Tomcat, XML, HTML, .
  • Installation of an internal Search Engine (ht://Dig). Application development such as the Address Modification System for teachers and students. Administration of the Registrar’s Office web servers. Oracle, PL/SQL & SQL Navigator, Oracle Webserver , HTML.
  • Development of the online organizer for the “eresMas” website (now Orange, France Telecom) with synchronization capabilites achieved through the Starfish TrueSync (SyncML) software. Team management of 6 Software Engineers. System’s Administrator for the synchronization servers. Acted as liaison between Starfish, eresMas and Teleca. Java, Javascript, XML/XSL, Tomcat, Apache, Cocoon, Linux, HTML.
  • Backend development, under JSP and Java of the “AMA” application (Advanced Messaging and Address book) for Telefónica Móviles. This application synchronizes contact data between Nokia 6600 mobile phones and a web server. Also sends multimedia messages through the handheld device. Apache Tomcat, Firebird database, XML, JBuilder X Enterprise, propietary synchronization, HTML. 

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Multi-tiered Technical Support


  • Product Support Engineer at Airbus Defence and Space on behalf of Sopra Steria. In charge of providing complete maintenance and support for the MPRS (Mission Planning & Restitution System) application, which is used to plan tactical and logistic missions for the Airbus A400M military aircraft. Level 2 Support, review and definition of test cases (validation). Maintenance of project requirements. .NET, GIS, IBM Rational Doors, Microsoft Team Foundation Server.
  •  Single Point of Contact (SPOC) and Technical Support Engineer for La Ley. In charge of receiving, prioritizing, assigning and monitoring support issues / ticket resolutions for La Ley’s internal applications. Deployment and testing of newly implemented requirements and bug fixes. Documentation of all processes (Requirements, Technical Understanding and Functional Analysis documents; translation of documents / issues from spanish to english). Act as SPOC between the different multicultural development teams (India and Spain) and the customer (La Ley). Management of the India development team. Resolution of tickets within SLA, Multi-tiered Technical Support as well as hands-on the source code whenever needed. ASP .NET, JetBRAINS YouTRACK, JetBRAINS TeamCity, Team Management, Service Level Assurance/SLA, Remote Support, Virtual Teams. 

Mobile Application Development


  •  Senior Software Engineer at Mapfre. Maintenance of the “Gestión de Flotas” application. The latter allows the control of a fleet of tow trucks which are on the road, through a server, desktop and Pocket PC clients. Migration of a PostgreSQL/PostGIS database to Oracle Spatial. Java, C#, .NET Compact Framework, XML, Navteq Maps, georeferencing.
  • Development of “FotoMóvil” and “Captura y Envía” for Amena (France Telecom) under Windows Mobile 5.0. “FotoMóvil” sends pictures taken through the device to photo studios for printing. Technical Lead and Senior Software Engineer. MS Smartphone, Pocket PC, Visual Studio 2005, C#, .NET, Team Leadership.
  • Research and Development activities for Microsoft Smartphone 2002/2003 enabled mobile devices using, both under emulator and real devices. Designed and implemented the “Menú Movistar”and “Captura y Envía de Amena” applications for Pocket PC 2003 Phone Edition (XDA2). Windows CE, MS Embedded Visual Tools 3.0 and 4.0, C++, MFC, Win32.
  • Development of “Menú Movistar” and “Menú Amena” applications for Symbian Series 60 and UIQ. Visual C++ 6.0, Borland BuilderX, Nokia (7650, 3650, 6600, 6630, 7610), Sony Ericsson (P800, P900 and P910). 

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EMPLOYMENT HISTORY


Jan. – May 2015
Social Media Coordinator – OutGoing Language Experiences – Madrid
Feb. 2014 – Jan. 2015
SEO Analyst and Community Manager – Talleres Top – Madrid
June-Dec. 2012 Single Point of Contact / Technical Support Engineer – Pasbridge, S.L.
2006-2012 Senior Software Engineer – Technical Lead – SATEC, S.A. – Madrid
2000 – 2006 Consultant – Teleca Solutions S.A. – Madrid
1998 – 2000 Programmer/Analyst – ELS Informática (Consultants) – Madrid
1997 – 1998 Webmaster – Université du Québec À Montréal – Montreal, Canada
1996 – 1997 System’s administrator, programmer/analyst – Université du Québec À Montréal

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